LG/LOC/DE
Our client is a recent and fast-growing player in the locomotive rental market. With a fast-growing fleet (currently over 150 units), it aims to become the leading European platform offering its customers hybrid/dual traction, innovative locomotives, and specialized rolling stock.
To support our growth, we are currently recruiting a:
Account Manager – German Customers (M/W/D)
The Account Manager will be part of the sales team with and focus on the German market. Your main contribution to the sales team is to build sound relationship with existing and potential customers that translate into high utilization rate of our custumer’s German locomotive fleet.
The main goal is to manage the existing client relationships. Depending on your level of experience, we will also rely on you for expanding the client base.
Success in this role will come from your diligent communication, coordination and implementation of agreements with clients.
You will align all internal department, from maintenance to finance, to delivery clients a best‐in‐industry experience. You make sure that the client relationship is smooth and that problems are promptly resolved. You make sure that all internal stakeholders have access to all the necessary data and information.
Ideally, you have experience in the German rail sector, but it’s not strictly necessary.
Your key tasks :
- Be a first level of commercial contact for clients.
- Prepare offers for prospects and clients.
- Manage Nexrail CRM tools.
- Coordinate the approval and contract processes.
- Ensure smooth post-sales service and performance (check arrears, monitoring clients’ satisfaction and complementary needs, etc.).
- Monitor and support reaching KPI’s regarding sales, budget, performance and strategy reports.
- Support with various marketing events.
Your profile
- You’re a fluent German (native as an ideal) and English speaker, other European languages a plus (French, Dutch).
- Relevant Bachelor degree in sales, business, finance or related field.
- – You have successful professional experience in a sales/customer service environment.
- Excellent organizing skills, accurate, diligent and reliable.
- “Hands-on” mentality, positive attitude.
- Affinity with transport and/ or logistic sector is a prerequisite.
- Willing to occasionally travel (abroad).
- Advanced computer skills (xls, word, ppt, CRM systems).
The position can be based in Dortmund (DE), Luxembourg (LU) or Rotterdam (NL).
Remuneration: Fixed salary according to profile + bonus